Incidents | Infracost Incidents reported on status page for Infracost https://status.infracost.io/ https://d1lppblt9t2x15.cloudfront.net/logos/43148ae0305a6e48c81cc997b26d43e1.png Incidents | Infracost https://status.infracost.io/ en Increased error rates for Infracost runs https://status.infracost.io/incident/609699 Thu, 26 Jun 2025 16:29:00 -0000 https://status.infracost.io/incident/609699#b8045e00416b1ab94b412420981586e718f762493e071cfafc7290d640d19b1d The immediate issue is resolved and we are investigating the root cause. Increased error rates for Infracost runs https://status.infracost.io/incident/609699 Thu, 26 Jun 2025 16:29:00 -0000 https://status.infracost.io/incident/609699#b8045e00416b1ab94b412420981586e718f762493e071cfafc7290d640d19b1d The immediate issue is resolved and we are investigating the root cause. Increased error rates for Infracost runs https://status.infracost.io/incident/609699 Thu, 26 Jun 2025 16:12:00 -0000 https://status.infracost.io/incident/609699#e5630c2fa2c9acf36429134714a8b3635eae5c0ccabd1c3df80da2d492198af0 We are currently seeing increased error rates for Infracost pull request runs. We are currently investigating this. Increased error rates for Infracost runs https://status.infracost.io/incident/609699 Thu, 26 Jun 2025 16:12:00 -0000 https://status.infracost.io/incident/609699#e5630c2fa2c9acf36429134714a8b3635eae5c0ccabd1c3df80da2d492198af0 We are currently seeing increased error rates for Infracost pull request runs. We are currently investigating this. API, GitHub, GitLab and Azure Repos integrations recovered https://status.infracost.io/ Thu, 19 Jun 2025 14:32:47 +0000 https://status.infracost.io/#8e6e50f609f67ef161224c7048e8981fc249357c83bdf4e8c1f0eb7a3dd5ca13 API, GitHub, GitLab and Azure Repos integrations recovered API, GitHub, GitLab and Azure Repos integrations went down https://status.infracost.io/ Thu, 19 Jun 2025 14:30:07 +0000 https://status.infracost.io/#8e6e50f609f67ef161224c7048e8981fc249357c83bdf4e8c1f0eb7a3dd5ca13 API, GitHub, GitLab and Azure Repos integrations went down Infracost.io recovered https://status.infracost.io/ Thu, 29 May 2025 05:31:31 +0000 https://status.infracost.io/#9b334fec7615383905fbb82cfca5de7d1324f6a2d0e2f7335f302754a806a2a1 Infracost.io recovered Infracost.io went down https://status.infracost.io/ Thu, 29 May 2025 04:26:30 +0000 https://status.infracost.io/#9b334fec7615383905fbb82cfca5de7d1324f6a2d0e2f7335f302754a806a2a1 Infracost.io went down Cloud Pricing API recovered https://status.infracost.io/ Sun, 25 May 2025 03:50:21 +0000 https://status.infracost.io/#b49a7d7d33aeed1351c833c81011c2adc72fe81dc67831863da1de69d09730e0 Cloud Pricing API recovered Cloud Pricing API went down https://status.infracost.io/ Sun, 25 May 2025 03:47:20 +0000 https://status.infracost.io/#b49a7d7d33aeed1351c833c81011c2adc72fe81dc67831863da1de69d09730e0 Cloud Pricing API went down Infracost pull request status checks may be delayed https://status.infracost.io/incident/573062 Tue, 20 May 2025 16:32:00 -0000 https://status.infracost.io/incident/573062#fe0ef522df7d5ee4c19bfbcb64d36d8c26eff4c0be50865ca6de526bd1405247 Services are back running as normal. New pull requests status checks are working as expected. We are reprocessing any affected pull requests and expect these to be updated in the next hour. Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request status checks may be delayed https://status.infracost.io/incident/573062 Tue, 20 May 2025 14:32:00 -0000 https://status.infracost.io/incident/573062#e623251db25203f9f4b892b4e189089034943531773a429119dcbecb831e6142 We are currently experiencing issue where pull request status checks are delayed and may be skipped. We are investigating this issue and will update this issue when we have more information. Intermittent module download errors and TFC run task issues https://status.infracost.io/incident/504381 Thu, 30 Jan 2025 15:05:00 -0000 https://status.infracost.io/incident/504381#107273e914ca455e72afd002c1228c11239402a3077abfb0290435d068ccbb80 This issue is now resolved. If you see any remaining remote module download please reach out to hello@infracost.io. Intermittent module download errors and TFC run task issues https://status.infracost.io/incident/504381 Thu, 30 Jan 2025 14:15:00 -0000 https://status.infracost.io/incident/504381#76df9535d858e8bd9f4c7e20a841e83f8d12b1c58b256b4a2599468baa084968 Remote module download issues are now resolved and runs for affected pull requests are being re-run. Intermittent module download errors and TFC run task issues https://status.infracost.io/incident/504381 Thu, 30 Jan 2025 09:47:00 -0000 https://status.infracost.io/incident/504381#403f3b4d222c81d6c6fc21ef6832db7dcda83fb89e2c6ebe640555407b5cb069 Infracost Cloud runs are currently experiencing intermittent issues downloading remote modules for Terraform repositories as well as processing TFC Run Tasks. We are currently investigating this and hope to get it resolved shortly. Dashboard UI is unavailable https://status.infracost.io/incident/503686 Wed, 29 Jan 2025 09:10:00 -0000 https://status.infracost.io/incident/503686#e46015e42a64c831a401561b09f67baa53f797f034d8656064a77e73f702ae65 This issue is now resolved. The issue only affected the Dashboard UI and all runs were still processed during this time. The root cause of this issue is an AWS issue involving CloudFront. AWS are working to mitigate the issue. See more information here: https://health.aws.amazon.com/health/status Dashboard UI is unavailable https://status.infracost.io/incident/503686 Wed, 29 Jan 2025 09:00:00 -0000 https://status.infracost.io/incident/503686#7192713cc45a8bbf92ac9616ca9ceae8424b0847e7b4e253b0bb9cdf81b0cdfb The Infracost dashboard UI is unavailable in certain regions. This is due to an AWS outage. Infracost pull request checks may be delayed https://status.infracost.io/incident/480576 Tue, 17 Dec 2024 13:00:00 -0000 https://status.infracost.io/incident/480576#1dad4ea1b87aba1e8d21a310b5f483606614b5a04758129e6494a74619d8cec8 Services are back running as normal. If you see any pull requests where the Infracost task is stuck, try re-running it or pushing a new commit so the task is re-run. Please use our support email, hello@infracost.io, for all questions and support queries. Infracost pull request checks may be delayed https://status.infracost.io/incident/480576 Tue, 17 Dec 2024 09:30:00 -0000 https://status.infracost.io/incident/480576#d88e3525ad70d6c76c826e90030c27ed956bc3a59a328c65697893292d439591 We are currently experiencing increased pull request processing times. GitHub/GitLab/Azure Repos status checks may take longer than normal to complete. Please use our support email, hello@infracost.io, for all questions and support queries. Infracost pull request status checks may be delayed https://status.infracost.io/incident/478517 Mon, 16 Dec 2024 14:40:00 -0000 https://status.infracost.io/incident/478517#b12992b9c29811ef8e54853c11e5721fd61a698ae13d1c2141f4f15ef3a34257 Services are back running as normal. If you see any pull requests where the Infracost task is stuck, try re-running it or pushing a new commit so the task is re-run. Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request status checks may be delayed https://status.infracost.io/incident/478517 Mon, 16 Dec 2024 10:05:00 -0000 https://status.infracost.io/incident/478517#3937d8f15cd8afc24c8171a161638bbe8c7702047769423e519625dc57028ece We are currently experiencing increased pull request processing times. Pull request comments will continue to appear as normal but GitHub/GitLab/Azure Repos status checks may take significantly longer to complete. Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/455167 Sun, 03 Nov 2024 07:47:00 -0000 https://status.infracost.io/incident/455167#a620b2db39a060b2d8ae3f4fb1a5025101f6aa63ffbbb5064b3e974c4e415740 Services are back running as normal. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/455167 Sun, 03 Nov 2024 07:47:00 -0000 https://status.infracost.io/incident/455167#a620b2db39a060b2d8ae3f4fb1a5025101f6aa63ffbbb5064b3e974c4e415740 Services are back running as normal. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/455167 Sun, 03 Nov 2024 07:32:00 -0000 https://status.infracost.io/incident/455167#9fb4fb21cf0cbaf59fa06c9ef3aa233cc0f107ef69fda81d216a06156571fcfb We are currently performing system maintenance to enhance our data stores and improve performance for Infracost Cloud. Infracost Dashboard is currently unavailable, but should available again within the next 30 minutes. **For GitHub/GitLab App Users:** There may be a brief delay in pull request comments and status checks. We expect any delays to be resolved within 30 minutes. **For CI/CD Integration Users:** Pull request comments will continue to appear. However, tagging, FinOps policies, and runs on the Infracost Cloud dashboard may experience a short disruption. This is expected to be resolved within 30 minutes. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/455167 Sun, 03 Nov 2024 07:32:00 -0000 https://status.infracost.io/incident/455167#9fb4fb21cf0cbaf59fa06c9ef3aa233cc0f107ef69fda81d216a06156571fcfb We are currently performing system maintenance to enhance our data stores and improve performance for Infracost Cloud. Infracost Dashboard is currently unavailable, but should available again within the next 30 minutes. **For GitHub/GitLab App Users:** There may be a brief delay in pull request comments and status checks. We expect any delays to be resolved within 30 minutes. **For CI/CD Integration Users:** Pull request comments will continue to appear. However, tagging, FinOps policies, and runs on the Infracost Cloud dashboard may experience a short disruption. This is expected to be resolved within 30 minutes. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost Cloud is experiencing an outage https://status.infracost.io/incident/452684 Tue, 29 Oct 2024 17:26:00 -0000 https://status.infracost.io/incident/452684#e0f8d48a259a768210c583f45e4b939d3ad789de96d4e362bb176f510e64765e The issue has been resolved and Infracost Cloud is now fully available. Infracost Cloud is experiencing an outage https://status.infracost.io/incident/452684 Tue, 29 Oct 2024 17:26:00 -0000 https://status.infracost.io/incident/452684#e0f8d48a259a768210c583f45e4b939d3ad789de96d4e362bb176f510e64765e The issue has been resolved and Infracost Cloud is now fully available. Infracost Cloud is experiencing an outage https://status.infracost.io/incident/452684 Tue, 29 Oct 2024 17:21:00 -0000 https://status.infracost.io/incident/452684#e50aa5721f965c2c854e308fe791dc82c155d1e56ea4489cf070713692323d7a We are aware of the issue and will try to resolve it as soon as possible. Infracost Cloud is experiencing an outage https://status.infracost.io/incident/452684 Tue, 29 Oct 2024 17:21:00 -0000 https://status.infracost.io/incident/452684#e50aa5721f965c2c854e308fe791dc82c155d1e56ea4489cf070713692323d7a We are aware of the issue and will try to resolve it as soon as possible. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/440013 Sun, 06 Oct 2024 06:35:00 -0000 https://status.infracost.io/incident/440013#0e2fd2daf27bd1175be87ea9c29bfcc156967bb1fbc4a26643c0ad8f892beded Services are back running as normal. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/440013 Sun, 06 Oct 2024 06:35:00 -0000 https://status.infracost.io/incident/440013#0e2fd2daf27bd1175be87ea9c29bfcc156967bb1fbc4a26643c0ad8f892beded Services are back running as normal. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/440013 Sun, 06 Oct 2024 06:30:00 -0000 https://status.infracost.io/incident/440013#eee68a11ec5618de46f446abbb260e04e830a4deb38e05684189a3ea28262fc7 We are currently performing system maintenance to enhance our data stores and improve performance for Infracost Cloud. Infracost Dashboard is currently unavailable, but should available again within the next 30 minutes. **For GitHub/GitLab App Users:** There may be a brief delay in pull request comments and status checks. We expect any delays to be resolved within 30 minutes. **For CI/CD Integration Users:** Pull request comments will continue to appear. However, tagging, FinOps policies, and runs on the Infracost Cloud dashboard may experience a short disruption. This is expected to be resolved within 30 minutes. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Infracost pull request comments and status checks may be delayed https://status.infracost.io/incident/440013 Sun, 06 Oct 2024 06:30:00 -0000 https://status.infracost.io/incident/440013#eee68a11ec5618de46f446abbb260e04e830a4deb38e05684189a3ea28262fc7 We are currently performing system maintenance to enhance our data stores and improve performance for Infracost Cloud. Infracost Dashboard is currently unavailable, but should available again within the next 30 minutes. **For GitHub/GitLab App Users:** There may be a brief delay in pull request comments and status checks. We expect any delays to be resolved within 30 minutes. **For CI/CD Integration Users:** Pull request comments will continue to appear. However, tagging, FinOps policies, and runs on the Infracost Cloud dashboard may experience a short disruption. This is expected to be resolved within 30 minutes. If you see any pull requests where the Infracost task is stuck, try pushing a new commit so the task is re-run. Thank you for your understanding as we work to enhance your experience! Please use our support email, [hello@infracost.io](mailto:hello@infracost.io), for all questions and support queries. Investigating an outage for the Dashboard and Cloud Pricing API services https://status.infracost.io/incident/437556 Tue, 01 Oct 2024 11:38:00 -0000 https://status.infracost.io/incident/437556#529091c8368eeaf7c0acabffda2c7cca1514d323f39c3014c611b980d0bfdde7 The issue was caused by a failed rollout of our network stack. We've resolved the underlying issue and have put in place protection to ensure this doesn't happen again. Investigating an outage for the Dashboard and Cloud Pricing API services https://status.infracost.io/incident/437556 Tue, 01 Oct 2024 11:38:00 -0000 https://status.infracost.io/incident/437556#529091c8368eeaf7c0acabffda2c7cca1514d323f39c3014c611b980d0bfdde7 The issue was caused by a failed rollout of our network stack. We've resolved the underlying issue and have put in place protection to ensure this doesn't happen again. Investigating an outage for the Dashboard and Cloud Pricing API services https://status.infracost.io/incident/437556 Tue, 01 Oct 2024 11:33:00 -0000 https://status.infracost.io/incident/437556#0c6665cccd3142abdcdf03f16b6fab14959993286dcf5a5e872b89aebbd0d6a4 Services have recovered. Investigating an outage for the Dashboard and Cloud Pricing API services https://status.infracost.io/incident/437556 Tue, 01 Oct 2024 11:33:00 -0000 https://status.infracost.io/incident/437556#0c6665cccd3142abdcdf03f16b6fab14959993286dcf5a5e872b89aebbd0d6a4 Services have recovered. Investigating an outage for the Dashboard and Cloud Pricing API services https://status.infracost.io/incident/437556 Tue, 01 Oct 2024 11:26:00 -0000 https://status.infracost.io/incident/437556#d37e7e14181817d5bdc4a07cc9ca0ddfad853366ecdb17a4518970ac1b4b26ea We are currently investigating an outage affecting our hosted services. Investigating an outage for the Dashboard and Cloud Pricing API services https://status.infracost.io/incident/437556 Tue, 01 Oct 2024 11:26:00 -0000 https://status.infracost.io/incident/437556#d37e7e14181817d5bdc4a07cc9ca0ddfad853366ecdb17a4518970ac1b4b26ea We are currently investigating an outage affecting our hosted services. Investigating a degradation in service of the Infracost Dashboard https://status.infracost.io/incident/413705 Wed, 14 Aug 2024 11:03:00 -0000 https://status.infracost.io/incident/413705#5860f6e6e1fed9c16d7884b2edd50ed16fa6196e88070136f573f9164f00a66d We have identified the root cause and deployed a fix. Investigating a degradation in service of the Infracost Dashboard https://status.infracost.io/incident/413705 Wed, 14 Aug 2024 11:03:00 -0000 https://status.infracost.io/incident/413705#5860f6e6e1fed9c16d7884b2edd50ed16fa6196e88070136f573f9164f00a66d We have identified the root cause and deployed a fix. Investigating a degradation in service of the Infracost Dashboard https://status.infracost.io/incident/413705 Wed, 14 Aug 2024 09:11:00 -0000 https://status.infracost.io/incident/413705#9bf3770966fd77f7b07c5dc5d324083155bb494fd47fe9ebd4e52e0c2765ec9f Requests to the Infracost Dashboard are now completing successfully. We are still investigating the root cause. Investigating a degradation in service of the Infracost Dashboard https://status.infracost.io/incident/413705 Wed, 14 Aug 2024 09:11:00 -0000 https://status.infracost.io/incident/413705#9bf3770966fd77f7b07c5dc5d324083155bb494fd47fe9ebd4e52e0c2765ec9f Requests to the Infracost Dashboard are now completing successfully. We are still investigating the root cause. Investigating a degradation in service of the Infracost Dashboard https://status.infracost.io/incident/413705 Wed, 14 Aug 2024 08:50:00 -0000 https://status.infracost.io/incident/413705#fa4b7da2fbe643d81ee2163e2283cdd9f59b612e3f133cf48897ab42e494637e We are seeing a small number of requests to the Infracost Dashboard are unable to complete. We are currently investigating this and will provide a status update shortly. Investigating a degradation in service of the Infracost Dashboard https://status.infracost.io/incident/413705 Wed, 14 Aug 2024 08:50:00 -0000 https://status.infracost.io/incident/413705#fa4b7da2fbe643d81ee2163e2283cdd9f59b612e3f133cf48897ab42e494637e We are seeing a small number of requests to the Infracost Dashboard are unable to complete. We are currently investigating this and will provide a status update shortly. Cloud Pricing API and Dashboard API unavailable https://status.infracost.io/incident/344494 Fri, 22 Mar 2024 07:50:00 -0000 https://status.infracost.io/incident/344494#4e5b773d5a940cbb1047ad18d3b0462a9157ff8f6d9e251ac02356c756884d89 The Cloud Pricing API and Dashboard API were temporarily unavailable from around 07:21 to 07:35 UTC due to a DNS configuration issue. Cloud Pricing API and Dashboard API unavailable https://status.infracost.io/incident/344494 Fri, 22 Mar 2024 07:50:00 -0000 https://status.infracost.io/incident/344494#4e5b773d5a940cbb1047ad18d3b0462a9157ff8f6d9e251ac02356c756884d89 The Cloud Pricing API and Dashboard API were temporarily unavailable from around 07:21 to 07:35 UTC due to a DNS configuration issue.